Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center section incorporated into’s Site Control Panel features a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you may possibly stumble upon, they are written by our support team of expert techs.

  • Top quality support service
  • How–To Video Clips

  • If you prefer to see how a task is accomplished or how an issue is rectified, instead of just reading about it, then check out our collection of educational video tutorials. They address many different issues and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client support service and a one–hour response time guarantee. Our qualified customer service technicians will be at your disposal 24–7–365 to reply to your inquiries and to settle any issue that you might possibly stumble upon. Just send a ticket from the Help section and we will get back to you in a jiffy.