A 99.9% Server Uptime
The major advantage of developing your very own cloud website hosting platform is that you don’t need to worry about compatibility – you set up a given set of software tools in such a manner so as to work with a specific set of hardware parts. The result is something even more steady and dependable, since there are much less potential risks of failure. We’ve set up our cloud hosting platform using time–proven hardware parts as well as a strongly customized version of SELinux in an attempt to set up a fully safe and secure environment for all your websites.
This is why, with all our Linux cloud website hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is very important that you also set up your own network infrastructure. Because of this, we set up a custom internal network in all our data center facilities. Based on top–notch Juniper switches and routers, our internal network allows for monstrously fast data transmission speeds and is fully redundant.
As a result, you will enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, irrespective of which web hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to lower all possible risks with our cloud hosting packages and even though our company provides first–rate technical support, sometimes the customer simply isn’t happy with what we offer. Or he needs to migrate to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely happy, you will receive your money back.
24/7 Technical Support
If you have ever had to wait for hours to receive an answer, you probably know how infuriating this can be, even more so if your web site is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they will answer you in under an hour. And the best thing is that their average support ticket response time is under 20 minutes!