1 hour ticket response
Timely assistance is our principal priority and this is the reason why we have a team of qualified techs who are ready to provide a swift response to any question that you could have. Just submit your customer support ticket from the Site Control Panel and we will get back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute customer support ticket response time.
A First–Class Customer Care Service
Each member of our technical support team has lots of years of experience in the Linux cloud website hosting packages market and most of them have worked for us for at least 5 years. They all are eager to respond to all your requests in the most competent way possible.
An Easy–to–Browse Help Center Section
In the Site Control Panel you will find an intuitive Help Center section where you can find quick tips on how you can use our services. You can get the answers to your queries in our F.A.Q. library, see more tips in the web hosting account management articles or check our step–by–step video tutorials.