If you have never had a web hosting account or you are switching companies and the new one deploys an account management dashboard that you have not seen so far, you may become bewildered about how to perform a given operation in your account or on your desktop PC. That’s why, many hosting companies have created a knowledge base, which includes the most popular queries and problems related to the specific platform they use, rather than including only some generic facts. This sort of knowledge base will permit you to find the right info swiftly and effortlessly, so you won’t need to spend lots of time and effort on issues that may require something as elementary as clicking a button or checking a check box. In this way, not only can you get stuff done, but you can also get to know plenty of new and valuable details, both about the way you can administer your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you have bought your first cloud website hosting plan from our company or have migrated your site over to us, you will grow accustomed to our platform and our custom-built Hepsia Control Panel very quickly due to the fact that we have compiled a thorough online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate features that you can make use of and the issues that you may face. The articles are located in two places. The full article list is accessible through the Control Panel’s Help section. You can access relevant articles about the different functions in every section of the Control Panel as well. You can find out how to do practically everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles offer step-by-step guides, so you will never get confused due to an ambiguous text. Surely, if you stumble upon a more specific problem and you are unable to find an adequate solution in our knowledge base, you can get in touch with our support staff 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with an elaborate article library where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we’ve acquired from our customers through the years and, as a result, our articles encompass particular problems that you might chance upon and propose the best means of rectifying them, for instance receiving a 500 Internal Server Error message or not being able to send e-mails from your PC although you have the correct settings. The articles are available in every single section of the Control Panel and you can consult them whenever you want. They can help you deepen your knowledge not only about our services, but also about the web hosting sphere in general, as they offer in-depth guidelines and general information such as what file permissions or cron jobs are.